Privacy Statement

Hamilton Performing Arts Centre (HPAC) respects the privacy of all its customers and is committed to safeguarding the personal information that you provide us.

How we collect your information

HPAC sells tickets through these sales channels:

  • Telephone sales
  • Counter sales
  • Online through our website

Information is collected at the time of purchase.

What personal information does HPAC collect, and why?

When you purchase tickets from HPAC we record your name, address, telephone number and email address so we can contact you in the case of an event cancellation, or to reissue lost tickets. We may also need some of this information in order to process your payment (for example, if you pay by credit card).

Unless you tell us otherwise, HPAC may use your personal information for marketing or research purposes.  If you do not want HPAC to use your personal details for these purposes, simply let our Box Office staff know.

Will personal information be given to anyone else?

HPAC will not sell, rent or trade personal information about you to, or with, third parties.

Your personal information will not be disclosed to any external party without your consent, unless required or authorised by law.

Security of personal information

We take the security of your personal information very seriously and we use data security systems to encrypt your personal and financial information to reduce the risk of loss, misuse, and alteration of your information, or that your information will be obtained by unauthorised persons.

HPAC employees are required, as a condition of their employment, to treat personal information held by HPAC as confidential, and to maintain the confidentiality of that personal information.